Product Warranty

At MGATE, we are committed to providing our customers with high-quality products that meet their needs and exceed their expectations. We are confident in the performance and reliability of our products, which is why we offer the following warranty terms:

Limited Warranty:

MGATE products are warranted to be free from defects in materials and workmanship under normal use and service for a period of three(3) years from the date of purchase. If during the warranty period, any MGATE product is found to be defective, we will, at our option, repair or replace the product at no charge, provided that the product is returned to us properly packaged and postage prepaid, with a copy of the original invoice or sales receipt.

Exclusions and Limitations:

This warranty does not cover damage caused by accident, misuse, abuse, neglect, unauthorized repair or modification, or any other cause beyond the control of MGATE. Additionally, this warranty does not cover normal wear and tear, or damage caused by improper installation, operation, or maintenance. In no event shall MGATE be liable for any incidental or consequential damages, including but not limited to loss of use, loss of revenue, or loss of profits, arising from the use of our products.

How to Obtain Warranty Service:

To obtain warranty service, please contact our customer service department at rma@mgate.ca. Our team will provide you with further instructions and arrange for the return of the product, if necessary. Please note that our warranty applies only to products purchased from MGATE or an authorized reseller and is not transferable.
Thank you for choosing MGATE. We are committed to providing you with reliable, high-quality products and exceptional customer service.

Business Hours

Our regular business hours are as following except on legal holidays

Open Hours

Mon - Fri 09:00 to 17:00

Our Products

Our Office

13 - 1100 Davis Drive
Newmarket, ON L3Y 8W8
Office: 905.642.0039
Toll free: 877.642-8118
Information: info@mgate.ca
Service: rma@mgate.ca

After-Sales Service