Check the charging cable and wall adapter to ensure they are working properly. Try using a different cable or adapter if possible.

Make sure the battery is not completely drained. If it is, allow it to charge for at least 10-15 minutes before attempting to turn it on.

If the battery is not the issue, try resetting the tablet to its factory settings.

If the screen is physically damaged, it may need to be replaced by a professional. Contact our RMA department by sending a request to rma@mgate.ca for assistance.

Try charging the device for at least 10-15 minutes. If the battery is not completely drained, this should resolve the issue.

If the tablet still won't turn on, try resetting it to its factory settings.

Reduce screen brightness and timeout settings.

Turn off features such as Wi-Fi, Bluetooth, and GPS when not in use.

Close any unnecessary apps running in the background.

Avoid using resource-intensive apps, such as games, for extended periods of time.