Here are some frequently asked questions related to our service and support:
Check the charging cable and wall adapter to ensure they are working properly. Try using a different cable or adapter if possible.
Make sure the battery is not completely drained. If it is, allow it to charge for at least 10-15 minutes before attempting to turn it on.
If the battery is not the issue, try resetting the tablet to its factory settings.
Get In Touch With Us
You may contact us by email, phone numbers or send us a message and we'll get back to you with an answer shortly.
Email Address
General Info: info@mgate.ca
RMA Service: rma@mgate.ca
RMA Service: rma@mgate.ca
Phone Numbers
Local office: 905.642.0039
Toll free: 877.642.8118
Toll free: 877.642.8118